Privacy Policy

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We operate the website https://www.jcclayton.co.uk/. We are independent Sole Trader.

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We are committed to protecting and respecting your privacy.

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This policy (together with our Terms and Conditions of Supply and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

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Information we may collect from you

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We may collect and process the following data about you:

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• Information you give us. You may give us information about you by filling in forms on our site https://www.jcclayton.co.uk/ (our site) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, subscribe to our service, search for a product, place an order on our site, participate in social media functions on our site, enter a competition, promotion or survey, and when you report a problem with our site. The information you give us may include:

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• “Contact Information” – your name, address, e-mail address and phone number

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• “Payment Information” – financial and credit card information

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• “Visual Information” – if you are an artist, we collect biographical information and photographs

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• “Marketing and Communications Information” your preferences in receiving marketing from us and our third parties and your communication preferences

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• “Technical Information” – internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

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• Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information:

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• technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

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• information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

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• Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this site. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them. Please see the section below regarding the uses made of your information.

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Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

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Uses made of the information

By law, we can only use personal information about you on a limited number of defined bases – the “lawful bases”. The lawful bases are as follows:

1. The data subject has consented to such use.

2. The use is necessary for the performance of a contract with the data subject.

3. The use is necessary for compliance with a legal obligation that we owe.

4. The use is necessary to protect the vital interests of the data subject or another person.

5. The use is necessary for the performance of a task carried out in the public interest, or in the exercise of official authority.

6. The use is necessary for the purposes of legitimate interests of us or a third party (except where such interests are overridden by your fundamental rights and interests).

 

Disclosure of your information

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We may disclose your personal information to third parties:

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• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions of Supply and other agreements; or to protect the rights, property, or safety of J C Clayton, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

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We will only share the minimum information necessary for this purpose.

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Where we store your personal data

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The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

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Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

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Your rights

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You have the following rights under law in respect of your personal information:

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• The right to be informed about the collection and use of your personal information;

• The right of access to your information to verify the legality of our use of it;

• The right to request that inaccurate or incomplete information about you is rectified;

• The right to request the deletion or removal of your information where there is no further reason for us to use it;

• The right to restrict the use of your information;

• The right to obtain and reuse the information that we have about you for your own purposes;

• The right to object to certain uses (such as for marketing purposes); and

• The right not to be subject to a decision that has a legal effect on you that has been based on an automated decision.

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Should you wish to exercise any of these rights, you may do so at any time by writing to us at the address given below. We will respond to any request to exercise any of these rights promptly, and in any event within 30 days.

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If you feel that your rights have been breached in any way, you should contact us at the address given below, or lodge an official complaint with the Information Commissioner’s Office.

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You have the right to ask us not to process your personal data for marketing purposes. We will ask for your consent (before collecting your data) if we wish to use your data for such purposes or if we wish to disclose your information to any third party for such purposes. You can update your marketing preferences at any time by contacting us at info@jcclayton.co.uk.

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Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

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Changes to our privacy policy

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Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

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Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@jcclayton.co.uk.